Unique challenges, custom solutions
Tap into our expertise and pharmacy network to realize greater patient engagement.
We’re a full-service hub solution.
When we streamline the process from prescription initiation to treatment, we can accelerate access to life-changing therapies and enable better patient outcomes.
Walgreens Hub Solutions is committed to helping patients access, afford and adhere to their medications. From enrollment through clinical management, we are a single point of contact for patients, providers and manufacturers.
If you’re working to solve challenges related to patient utilization, our network of pharmacy touchpoints will help you identify and connect patients to your support programs.
Hub model
Addressing the utilization gap.
Lack of utilization of patient support programs can impact medication adherence and brand ROI. Leveraging our trusted brand and national scale, we can help you reach and enroll more patients.
Receive
Prescriptions enter the Walgreens network of more than 8,500 retail and specialty pharmacies.
Rescue
We can identify hub-eligible prescriptions that have come directly to our pharmacy network, engage the patient and connect them to support services available through Walgreens Hub Solutions.
Redirect
Once the patient is enrolled, we’ll transfer the prescription back to the dispensing pharmacy and continue to support the patient through your tailored program.
Our services
You have options, and we can tailor them.
Let's work together to design a program that meets the needs of patients and your brand. Whether you’re looking for end-to-end hub services or solutions to address a specific need, our expert team is ready to collaborate with you on a program design.
Program enrollment
- Patient and provider enrollment
- Prescriber portal
- HIPAA consent management
- Digital patient engagement
Eligibility and verification
- Patient eligibility and benefits verification
- Enhanced prior authorization
- Multi-level appeals
- Medical tier exceptions
- Real-time pharmacy benefits (RTPB)
- Medicare Payment Plan eligibility and enrollment
Affordability
- Income verification
- Alternative funding, foundation support
- Quick Start program support
- Bridge program support
- Patient assistance program enrollment
- Copay card management and enrollment
Regulatory and compliance
- Drug safety and adverse event reporting
- REMS programs
Data and technology
- Manufacturer and field team portal
- Data aggregation
- Prescriber and patient portals
- End-to-end digital patient journey
Adherence support
- Therapy and disease state education
- Clinical support and patient journey tracking
- Case management and patient intervention
